Privacy Policy

Effective Date: May 21, 2026

Introduction

Hometown Roofing & Restoration (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide when you visit our website or request our services. By using our website or submitting a request, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:

• Personal Information: Your name, email address, phone number, and property address when you request a quote or inspection.
• Property Information: Details about your roofing project, the condition of your roof, and the services you need.
• Usage Data: Your IP address, browser type, device information, and the pages you visit on our website.
• Communication Records: Emails, text messages, and phone calls exchanged with our team.

How We Use Your Information

We use the information we collect to:

• Provide our roofing and restoration services.
• Respond to your inquiries and process your requests.
• Schedule and perform roof inspections.
• Communicate with you about our services, your project, and related offerings.
• Comply with applicable laws and regulations.
• Analyze and improve our website’s performance.

SMS & Text Messaging

By providing your phone number, you agree to receive calls, texts, and emails from Hometown Roofing & Restoration about your roof inspection and project. Message frequency varies, and message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Consent is not a condition of any purchase. Mobile opt-in information and consent are never shared with or sold to third parties for marketing purposes.

How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our business and deliver services to you.
• Insurance Companies: With your consent, to assist with the documentation and processing of your roofing insurance claim.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access the personal information we hold about you, request corrections, request deletion of your information, and opt out of marketing communications at any time. To exercise any of these rights, please contact us using the details below.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control or disable cookies through your browser settings, though some features of the site may not function properly if cookies are disabled.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Phone: (830) 428-2820
• Email: info@hometownroofingtx.com
• Address: 6200 UTSA Blvd, Suite 201, San Antonio, TX 78249